FAQ

How Much Does Delivery Cost? 

We offer free Economy shipping. Standard shipping is calculated at checkout. 

 

How do I change/cancel my order? 

If you need to make any changes to your order, please contact us at support@scandalo.com within 8 hours of placing your order. We will not be able to make any changes beyond that period. 

When should I expect my package? 

Scandalo uses UPS for all orders. We deliver all orders within 1-5 working days. The time is takes for delivery depends on which delivery method you chose. Typically between 3-4 days for Standard and 5-8 days for Economy. 

 

There may be the occasional delay due to Customs Clearance processes which are out of our control. 

How can I track my order? 

Once your order is shipped, we will send you an email including a tracking number. If you have not received this email, please email support@scandalo.com 

 

Will I be responsible for taxes on my purchase? 

You will be liable for all import duties, customs and taxes. These will be due at the point of, or after delivery. 

Please be aware that Scandalo does not have any control for any duties, customs and taxes levied by the country your order is being shipped to. We cannot advise you what the cost will be as these charges can vary according to country. 

Since these fees are not computed nor applied to orders by Scandalo, please contact your local customs office to find out more information if you are unsure of the charges.